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VAPORIZER FAQ

  • How do I turn on my disposable vaporizer?
    Press the button five times fast to turn on, and off.
  • How do I adjust the voltage/heat settings?
    Adjust Temperature: Press the button 3 times quickly to cycle through the temperature settings.
  • I turned the disposable vaporizer on but it's still not working.
    We use a highly concentrated oil with a thick, honey-like consistency, similar to honey stored in the refrigerator. To address this, quickly press the button twice to start the warming process. It might take a few tries to get it flowing smoothly.
  • How do I store my device?
    Place the disposable device in a dry and cool environment. Please do not store your product or recharge it in a vehicle during high temperature days. *Note that the battery life will gradually run low after a long rest due to technical self-discharge, we suggest to recharge the battery before you are ready to use it again. Recharging before re-use helps regain the best functionality.
  • It blinks in white 3 times and won't charge."
    Three white lights (blinking) indicates low battery.
  • How do I know when my pen is done charging?"
    You can tell your device is done charging when the light indication turns off. If you are still unsure, when you plug your device in to charge, it will blink a white light 3 times, to indicate the battery is already at a full charge.
  • Can I reset my vape if the short circuit thing has triggered?
    Unfortunately, there is no remedy once a device has indicated that it has short-circuited. However, there are a number of ways to avoid this in the future. Make sure your device is turned off before you begin charging. Most batteries have a button that you can click 5 times to shut off. If it is draw activated, however, you can simply plug it into the charger. Make sure you are not leaving the battery charging overnight. This can overheat the battery and create a short circuit. Simply charge your battery for the 30 minutes-1 full hour time limit. Kee your device away from water. Avoid keeping your device in a too hot or too cold vehicle.
  • How is the charging indicated?"
    When charging your device, it will display a red LED light indicating that it is charging. Once your device is fully charged, the LED light will turn off.
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